We’re the UK’s consumer champion; here to tackle consumer harm by making life simpler, fairer and safer for everyone. We’re trusted by millions for our independence and expertise. We’re a not-for-profit business and every penny we make from our commercial activities goes into making life better for consumers.
We’ve been around since 1957, but we’ve never been more needed than today. It shouldn’t be so hard to be a consumer, but rising prices, rising levels of fraud and the sheer complexity of today’s markets are a challenge for all of us.
Which? is changing fast to respond to all these challenges for consumers. We aim to double the impact we have helping consumers and to fund this we will grow our commercial business significantly.
INFORMATION
Download the candidate brief to find out about the role.
Further Information & Assets
How to Apply
To make an application, please click on the apply now button below, with the following prepared:
- Your CV (no more than three sides).
- A covering letter that sets out your motivation for the role and describes the specific experience you can bring to the appointment.
We would also be grateful if you would complete the Equality and Diversity monitoring form on the online application process. This form is for monitoring purposes only and is not treated as part of your application.
Recruitment timeline
Closing date: Monday 11th May 2026
Preliminary interviews: w/c 25th May and 1st June 2026
Final Panel interviews: Wednesday 17th June 2026
Click here to Apply
Culture and working
environment
Westminster is committed to being an employer where people feel supported, included and able to be themselves. We work hard to create a culture where fairness, accessibility and respect runs through everything we do, and we regularly review workforce data to understand employee experiences and make improvements.
Staff networks add to this culture by giving colleagues a real voice. Whether it’s the ABLE Network for staff with disabilities, the Global Majority Network, or Family Loop, these groups help shape policies, raise awareness and build community across the
In short: you’ll join a team that genuinely cares about inclusion and is always working to get better.
Employee benefits
Working at Westminster comes with a generous package designed to support your wellbeing inside and outside of work.
Here are some of the highlights:
- Flexible and agile working to help balance work and home life.
- 31 days annual leave plus bank holidays, a birthday day off, and options to buy extra leave.
- 16 paid volunteering hours each year so you can support causes you care about.
- Local Government Pension Scheme, one of the most valuable benefits Westminster offers.
- Interest free season ticket loans for public transport.
- Enhanced parental leave, including 6 months full pay and extra support for premature births. Coaching sessions are also available to help with the transition.
- Cycle to Work Scheme, with savings of up to 44%.
- Discounts platform (Vivup) offering savings across retailers, gyms, leisure and wellbeing products.